About - Fidelus Technologies LLC

We are Fidelus. We make the complex simple. Fidelus Technologies LLC is a leading provider of Cisco Unified Communication and Collaboration (UCC) Solutions, including voice calls, video, chat, presence and web sharing. We will work with your company to determine the best design to implement the optimal combination of products and services tailored to your specific…

Summer is almost here. And for today’s corporate workforce that often means more frequent work-from-home days, working vacations and other circumstances that call for a WebEx meeting. With that in mind, we thought it might be a good time to highlight a few simple things you can do to enhance the WebEx experience – for you and your audiences.

1) Simplify and speed up WebEx meetings with the new Collaboration Meeting Rooms. Historically, one of the biggest criticisms of…

Owning a laptop or notebook computer is essential for many people. Whether it is used for work purposes, Internet surfing, video games or other entertainment is irrelevant. However, one thing is very important; you need the PC or Mac laptop to function properly. Often this involves repairing or replacing specific laptop keyboard keys. As you may have gathered from our website, this can easily be done by you, the laptop computer owner. As…

Compaq computers have been around since 1982. This American brand of personal computers is used in countless businesses, universities, and homes all over the United States. Over time, Compaq has manufactured a variety of laptops to suit various needs and preferences. If you own and use a Compaq laptop computer for your daily computing tasks, then you may need a replacement laptop key at some point or another.

If you are like most people, you do not pay a lot of attention to the…

DonorsChoose.org was created in 2000 with the simple idea of connecting teachers in need of classroom supplies with citizen donors willing to pitch in. Fast forward to 2014 – with big endorsements from Oprah, Stephen Colbert and Bill and Melinda Gates along the way – and the crowdfunding charitable organization grew to 75 employees working from offices in New York City and San Francisco, and 10 employees based in home offices across the country.

Although free, cloud-based tools like…

Acer laptop keyboards can be removed at any time. The entire keyboard is designed to be removed and replaced if it becomes damaged or nonfunctional in any way. As for a single Acer laptop key, this can easily be removed as well by the computer owner. This is good news since it means avoiding a hefty computer repair shop bill. First of all, you should be aware that you do not need to disassemble your Acer laptop in order to remove a…

It can sometimes sound like a cliché, but our people really are the best asset Fidelus has. In that spirit we’d like to regularly highlight some of the team members that make Fidelus great.

Meet Carolyn Shea, one of our Unified Communications Trainers. She’s known by our clients for training team members on Cisco Unified Communications endpoints using superheroes, and more generally as a fun, friendly and dedicated…

Sometimes it is necessary to remove keys from your Sony Vaio laptop computer. This typically involves removing the entire keyboard first. Some reasons you may need to remove a computer key are as follows; it sticks, it is broken, something spilled on the keyboard, or it simply does not function properly. Keep in mind that basic maintenance of your Sony Vaio laptop is very important; at least if you expect it to function properly for years to come.

Begin by shutting down your Sony Vaio…

With Apple laptop computers flying off the shelves like hotcakes these days, there is a strong demand for replacement parts as well. Apple laptop keys, for instance, are commonly needed by MacBook, PowerBook, and iBook owners all over the world. After all, sometimes they wear out, and on other occasions, they are damaged accidentally. Either way, they are always replaceable with little effort.

It is important to understand the…

Laptop keyboard key caps and retainers clips often go missing, or break for one reason or another. The usual call to tech support when you have a missing key, more often than not is they want you to send the laptop off for weeks, and wants to charge you upwards of $150 for a new keyboard. I said, don't do it.

You can simply replace individual laptop keyboard keys, without buying a new…

Have you been slacking on your spring cleaning? Me too! We can all start today with our Instant Messenger (IM) contacts list.

At Fidelus Technologies, the IM application we use to communicate with team members and clients is Cisco’s Jabber. In fact, we like it so much, it’s a product that we recommend to clients. So, I spend a lot of time training on Jabber’s features and benefits. Jabber’s standout feature is that it allows users…