JenSocial: Social Web Directory and Ning Tips

Social Web Directory :: Social Network Directory :: Ning Tips and Ning Support

4 months of paying and no help in view

{start play to see a screen capture of the problem demonstrated}

"THE SITE HTTP://WETSTAGS.NING.COM/ IT WILL ARBITRARELY ACCEPT COMMENTS AND SOMETIMES NOT, SOME HAVE NOT BEEN ABLE TO USE THE COMMENT OR THE PASTE FUNCTION INTO THE SITE FOR 4 MONTHS NOW AND NO IT IS NOT BROWSER RELATED, WE TRIED FROM 6 BROWSERS IN 2 COUTRIES AND 2 OPERATING SYSTEMS"

Last Evening i was called by an old friend in skype. It took a small amount of time before i realized the problem was uncanny as it gets .

My friend thru screenshare demonstrated his (and many others on his Pro and Premium sites) quagmire!

He proceeded to log in and tried to paste a comment in a comment box , to my amazment it did not work for him , so i logged in and tried it from my mac in canada and it worked fine with my newly created account .

Sounds like in their efforts (or lack of) Ning has forgotten to copy and paste the GROUP policies at the server level when they migrated to other servers , creating the problem !

My friend wrote a ticket and got the favorite reply from the ning techies,"its your browser not us",they routinely closed the ticket without fixing anything! The situation has now lasted 4 months and counting , meanwhile Ning is crying the blues that they are loosing money , but still will not Look after the good paying customers .

ps; laying of the wrong people at NIng is tantamount to jacking up a car on blocks taking off the wheels and wondering why it won't go anywhere?

By The Way This Blog Post was censored everywhere else on Ning it seems , but here!

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