Posted on October 5, 2008 at 10:39pm
Regardless of how the economy is doing, you should employ the following concepts into your business. In good times it can make your clients rave about you to everyone. In difficult times they will not only increase your referrals, but help your clients stay with you longer and return to you should they need to let go of the service briefly.
Recently, a study was conducted by J.D.Powers about Airline customers biggest complaint is customer service. Complaints about customer service… Continue