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How To Customize The New Member: Welcome Email Message.

This Tip was inspired by: Overtone Music Network. You can check out this wonderful Ning Network at: http://www.overtone-network.org/

HOW-TO CUSTOMIZE THE NEW MEMBER: WELCOME EMAIL MESSAGE.

When a new member joins your Ning Network, they automatically receive a Welcome Email. You can customize the Welcome Email from your Language Editor.

Let's get started. You must be careful when changing code in the Language Editor. Fortunately, Ning has a "Reset Text to Original Version" button.

TIP: Use an external editor to write your welcome message. You can use our built-in HTML WYSIWYG Editor for this purpose.

Click on your Manage Tab.
Click on Language Editor.
Select your language (if English, make sure you select US or British versions, appropriately), by clicking on Edit next to language.
In top-left search box under "Original Text – Your Language", search on "Thank you for joining." - - without the quotes.
The Search will return 1 box (see above), that contains the previous search string.
Insert or start typing your message text, after "Welcome to %s!" Don't delete the %s. That contains the variable for your Network Name.
- You can customize your email, any way you want. I'm not sure if the 2000 character limit applies in the Welcome Email. Do test your results.
- After you have completed your message, click on SAVE.
Be sure to create a test member account, and check your customized email message.

IMPORTANT TIP: Make sure you SAVE your edits to an external file. I save all of my Language Editor files to a folder called LanguageEditorEdits. I name each file appropriately. This will prevent you from having to re-do, in case a Ning update ever wipes it out. I've NOT had that experience. But, better safe than sorry.

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Replies to This Discussion

Permalink Reply by raleighchastain;sspnetwork; on June 3, 2009 at 10:40pm

Works like a charm!! Thanks for this great tip.

Permalink Reply by JenSocial on June 7, 2009 at 12:14am

Hi Jenay,
My pleasure! Glad it helped out. ;-)
Best ~ Jen

Jenay Marbury said:

Works like a charm!! Thanks for this great tip.

Permalink Reply by ISN (Yshatar) on February 5, 2011 at 7:48pm

Does this not work anymore with the new NING?

Permalink Reply by JenSocial on February 5, 2011 at 8:13pm

I don't know, because I'm not on the new Ning. I was beta testing on a test site, but that particular test site stopped working. I think it's because I was in on the early testing.

If anyone else finds out, let us know.

Best,

Jen