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I used Chipin a year ago, and all worked well.
I set up a new appeal this year, and find that all help has disappeared - the only way to contact the company is by telephone.
Meanwhile donations made are not reaching my Paypal account whilst the amounts are being deducted from my supporters.
Is anyone else using Chipin? www.chipin.com Any problems?
This is the first I've heard about any issues. Your comment: "...donations made are not reaching my Paypal account whilst the amounts are being deducted from my supporters." This is very serious. I hope you are able to reach them via phone, and get this resolved.
I put up the widget for a friend's cause. I know when I made my contribution last month, she thanked me, so she got at least my money.
Let us know how this works out, please.
There was a problem in the link between Paypal and Chipin - which now seems to be working.
What was particularly frustrating is that there is no on line help - the 'support' links are broken.
ChipIn has died.
I am about to experiment with the PayPal Giving Widget.
Anyone else using it?