We've just launched the 4th Annual Online Customer Engagement Survey in partnership with Econsultancy again. Survey participants receive an advance copy of the FULL report (normally £150/$195)
Take the survey now: http://bit.ly/ce-survey The survey takes 10-12 minutes to complete and contains questions about strategies, tactics and barriers to success, as well as key areas of interest including mobile, social media, measurement, customer service and a new one this year looking at Enterprise 2.0 (social tools within the business) Last year 1300 people completed the survey and it would be great if we topped that this year. If you can spare 10 mins and would like the report please
complete the survey before the 31 October 2009.
View the 3rd Annual Report here. Many thanks,
Richard ps. All answers are of course strictly confidential. SEE THE 2009 REPORT BELOW: