Jen Please Open Your Own NING Platform! - Frustrated with NING - JenSocial: Social Web Directory and Ning Tips2024-03-28T19:39:43Zhttp://jensocial.com/forum/topics/jen-please-open-your-own-ning?commentId=2154984%3AComment%3A311551&x=1&feed=yes&xn_auth=noAnd it just looks bad for Nin…tag:jensocial.com,2011-02-10:2154984:Comment:3115512011-02-10T01:09:22.195ZEric Velouriahttp://jensocial.com/profile/EricVelouria
And it just looks bad for Ning. Potential customers are going to the creators site to see what other creators think of Ning and all they see is bad reviews. Not good for marketing at all.
And it just looks bad for Ning. Potential customers are going to the creators site to see what other creators think of Ning and all they see is bad reviews. Not good for marketing at all. Agreed, that would be nice, c…tag:jensocial.com,2011-02-09:2154984:Comment:3114522011-02-09T17:45:07.447ZISN (Yshatar)http://jensocial.com/profile/TheStarseedNetwork
Agreed, that would be nice, cause sometimes issues need immediate attention, especially billing issues. And most time nothing happens, i see people on creators begging and begging for help, it's really sad.
Agreed, that would be nice, cause sometimes issues need immediate attention, especially billing issues. And most time nothing happens, i see people on creators begging and begging for help, it's really sad. When I was using Hostgator, t…tag:jensocial.com,2011-02-09:2154984:Comment:3113962011-02-09T09:04:34.803ZEric Velouriahttp://jensocial.com/profile/EricVelouria
When I was using Hostgator, their customer service was terrific. They always have reps online 24 hours a day to talk with you online. I never had to wait more than 5 minutes for a consultant and they were always very polite, patient and helpful. I doubt Ning has the kind of cashflow Hostgator does, but having a few online consultants available for us creators would be wonderful. (Definitely would be worth the cost!)
When I was using Hostgator, their customer service was terrific. They always have reps online 24 hours a day to talk with you online. I never had to wait more than 5 minutes for a consultant and they were always very polite, patient and helpful. I doubt Ning has the kind of cashflow Hostgator does, but having a few online consultants available for us creators would be wonderful. (Definitely would be worth the cost!) It was Hotmail! , though the…tag:jensocial.com,2011-02-09:2154984:Comment:3113652011-02-09T06:44:45.919ZISN (Yshatar)http://jensocial.com/profile/TheStarseedNetwork
It was Hotmail! , though the issue itself is still not resolved, I think NING is great, don't get me wrong however I think customer service needs a total revamp, if anything. All I had to do was change my email address and I got a ticket number, so I deleted the discussions, Thanks Jen :). I in fact, the emails didn't even go to my hotmail at all! not even to my spam box! which I checked the setting is not set to immediately delete spam messages, Boy did that cause both me AND NING much…
It was Hotmail! , though the issue itself is still not resolved, I think NING is great, don't get me wrong however I think customer service needs a total revamp, if anything. All I had to do was change my email address and I got a ticket number, so I deleted the discussions, Thanks Jen :). I in fact, the emails didn't even go to my hotmail at all! not even to my spam box! which I checked the setting is not set to immediately delete spam messages, Boy did that cause both me AND NING much unnecessary frustration. I checked both links, and tho…tag:jensocial.com,2011-02-08:2154984:Comment:3110762011-02-08T06:06:40.819ZJenSocialhttp://jensocial.com/profile/jmarco
<p>I checked both links, and those discussions are gone. Let me ask this, and may be a dumb question. Any chance the automated messages with the ticket number are going to your spam box?</p>
<p> </p>
<p>Also, I noticed where a member on Creators was having the same issue, and they reported earlier that it was their hotmail account. Here's that post:…</p>
<p></p>
<p>I checked both links, and those discussions are gone. Let me ask this, and may be a dumb question. Any chance the automated messages with the ticket number are going to your spam box?</p>
<p> </p>
<p>Also, I noticed where a member on Creators was having the same issue, and they reported earlier that it was their hotmail account. Here's that post:</p>
<p><a href="http://creators.ning.com/forum/topics/sorry-ning-all-that" target="_blank">http://creators.ning.com/forum/topics/sorry-ning-all-that</a></p>
<p> </p>
<p>Yeah would be fun to have a Social Networking platform. But, not seeing that in the stars. ;-) Thanks for your vote of confidence.</p>
<p> </p>
<p>Hope it gets sorted for you soon.</p>
<p><br/>Best,</p>
<p>Jen</p>
<p> </p>