Social Web Directory :: Social Network Directory :: Ning Tips and Ning Support
I have had it up to here with NING, the support is atrocious, I have been begging for help from them for over 3 days now, and Eric just keeps telling me the same darn thing, get a support ticket, and I told him about a million times that I am no receiving the emails that contain the support ticket information, therefor even if I fill in 20 support forms and send it, it won't matter because I am not getting emails from support. And he just keeps saying the same thing, and I have not received anything from Support, here are my posts over on creators:
Get in line, seriously, I have been trying to get in touch with them for the past 2 or 3 days. and I keep telling them I am not getting "Ticket" numbers in my email when I fill out a support form, but I keep being told to get the ticket number.
I even posted two different posts:
You are always on top of everything, i really wish you could open up your own platform! *sigh*
I checked both links, and those discussions are gone. Let me ask this, and may be a dumb question. Any chance the automated messages with the ticket number are going to your spam box?
Also, I noticed where a member on Creators was having the same issue, and they reported earlier that it was their hotmail account. Here's that post:
Yeah would be fun to have a Social Networking platform. But, not seeing that in the stars. ;-) Thanks for your vote of confidence.
Hope it gets sorted for you soon.