Ask For Ning Help (Support Questions) - JenSocial: Social Web Directory and Ning Tips2024-03-28T21:05:59Zhttp://jensocial.com/forum/categories/ask-for-ning-help-support-questions/listForCategory?categoryId=2154984%3ACategory%3A264519&feed=yes&xn_auth=noWeb Font Icons Keep Repeating.tag:jensocial.com,2018-08-09:2154984:Topic:5350172018-08-09T18:01:41.368Zvwh rphttp://jensocial.com/profile/vwhrp
<p style="text-align: center;">I've installed a web font through custom code. The issue is that the icon keeps repeating itself despite me entering a new code. and it shows the incorrect one too.</p>
<p style="text-align: center;">this is how i want it to look like ( and how it looks like when i'm in the design studio )</p>
<p style="text-align: center;"><img src="http://storage.ning.com/topology/rest/1.0/file/get/125098354?profile=original" width="308"></img> </p>
<p style="text-align: center;">and this is how it's currently looking…</p>
<p style="text-align: center;"><img src="http://storage.ning.com/topology/rest/1.0/file/get/125098284?profile=original" width="307"></img></p>
<p style="text-align: center;">I've installed a web font through custom code. The issue is that the icon keeps repeating itself despite me entering a new code. and it shows the incorrect one too.</p>
<p style="text-align: center;">this is how i want it to look like ( and how it looks like when i'm in the design studio )</p>
<p style="text-align: center;"><img src="http://storage.ning.com/topology/rest/1.0/file/get/125098354?profile=original" width="308"/> </p>
<p style="text-align: center;">and this is how it's currently looking</p>
<p style="text-align: center;"><img src="http://storage.ning.com/topology/rest/1.0/file/get/125098284?profile=original" width="307"/></p>
<p style="text-align: center;">i'm placing the web font throug css (using :before) because i want the members to use the regular ning icons if they choose to remove the site theme from their page. </p>
<p style="text-align: center;">can anyone what i could possibly be doing wrong ?</p> How Do I Lengthen the Name field on the Sign-up Formtag:jensocial.com,2016-10-25:2154984:Topic:5237242016-10-25T22:40:51.289ZHarringay Onlinehttp://jensocial.com/profile/Hugh75
<p>I want to add some additional text to the Name field on the sign-up form.I've been able to do so in the language editor but there seems to be a very short text field set. This means that what could be fitted on to a single line ranges over three. Other question files are longer. See screenshot below.</p>
<p>Anyone know a fix?…</p>
<p></p>
<p><a href="http://storage.ning.com/topology/rest/1.0/file/get/1061748925?profile=original" target="_self"><img class="align-center" src="http://storage.ning.com/topology/rest/1.0/file/get/1061748925?profile=RESIZE_1024x1024" width="500"></img></a></p>
<p>I want to add some additional text to the Name field on the sign-up form.I've been able to do so in the language editor but there seems to be a very short text field set. This means that what could be fitted on to a single line ranges over three. Other question files are longer. See screenshot below.</p>
<p>Anyone know a fix?</p>
<p></p>
<p><a href="http://storage.ning.com/topology/rest/1.0/file/get/1061748925?profile=original" target="_self"><img width="500" src="http://storage.ning.com/topology/rest/1.0/file/get/1061748925?profile=RESIZE_1024x1024" width="500" class="align-center"/></a></p> Help with Google's new 'matched' contenttag:jensocial.com,2016-10-13:2154984:Topic:5236972016-10-13T20:34:00.623ZISN (Yshatar)http://jensocial.com/profile/TheStarseedNetwork
Hi Jen,<br />
Was wondering how I could put this on my site?<br />
<br />
<ins class="adsbygoogle"><br />
style="display:block"<br />
data-ad-format="autorelaxed"<br />
data-ad-client="ca-pub-6654856736813781"<br />
data-ad-slot="8367212173"></ins>
Hi Jen,<br />
Was wondering how I could put this on my site?<br />
<br />
<ins class="adsbygoogle"><br />
style="display:block"<br />
data-ad-format="autorelaxed"<br />
data-ad-client="ca-pub-6654856736813781"<br />
data-ad-slot="8367212173"></ins> Looking for gamestag:jensocial.com,2016-05-09:2154984:Topic:5202452016-05-09T04:14:29.646ZRich M.http://jensocial.com/profile/RichM
<p>Hi I am a new 'creator' and saw some mention of games being available in 2.0 but can't find anything for 3.0, are there any available, am especially looking for a poker add on.</p>
<p></p>
<p>Thank you!</p>
<p></p>
<p>Hi I am a new 'creator' and saw some mention of games being available in 2.0 but can't find anything for 3.0, are there any available, am especially looking for a poker add on.</p>
<p></p>
<p>Thank you!</p>
<p></p> Troubleshooting Your Online Network – Tips and Advicetag:jensocial.com,2015-08-09:2154984:Topic:5136412015-08-09T23:20:14.529ZTroy D Bertrandhttp://jensocial.com/profile/TroyDBertrand
<p>First Published on May 29, 2015 on <a href="http://excreators.com/blog-article/troubleshooting-your-network-tips-and-advice/2015/05/29/" target="_blank">Ex Creators</a></p>
<p>You’ve heard me say this time and time again but I can’t stress it enough. No Platform is Bulletproof. Something is likely to go wrong at some point in the life of your online community. Having a strong support system is vital but knowing how to troubleshoot and resolve your own network issues will give you an…</p>
<p>First Published on May 29, 2015 on <a href="http://excreators.com/blog-article/troubleshooting-your-network-tips-and-advice/2015/05/29/" target="_blank">Ex Creators</a></p>
<p>You’ve heard me say this time and time again but I can’t stress it enough. No Platform is Bulletproof. Something is likely to go wrong at some point in the life of your online community. Having a strong support system is vital but knowing how to troubleshoot and resolve your own network issues will give you an invaluable edge that will translate into having a more productive and successful network. The tips provided in this article transcends all platforms.</p>
<p>So let’s get started…you’ve detected a bug.</p>
<p></p>
<p><strong>WHAT’S NEW?</strong><br/>Detect an issue? Take a pause then hit the rewind button. The resolution to your problem may be as simple as undoing the very last change you made (e.g, adding custom codes or a plugin).</p>
<p></p>
<p><strong>CATCH IT AS IT HAPPENS</strong><br/>Always perform a thorough check of your network after implementing changes. Make sure all components are functioning as they should. Test blog and forum posting, photo, music and video uploads if applicable. Test messaging, replies etc, etc. This can be a very tedious process but the rewards can be great.</p>
<p>Catching issues as they happen makes finding a resolution to a problem a lot easier but problems can sometimes go unnoticed for extended periods of time and that can make it real difficult to find the source. When this happens, work backwards and undo any and all recent changes to see if the issue goes away.</p>
<p></p>
<p><strong>LOG IT</strong><br/>Keeping a log of changes made throughout your network will help identify the cause of issues that goes unnoticed. Keep a log of:</p>
<ul>
<li>What was Changed</li>
<li>The Date Changes were Made</li>
<li>What the Change is Supposed to Achieve</li>
</ul>
<p></p>
<p><strong>BACK IT UP</strong><br/>Get into the habit of making a complete backup of your site before implementing major changes. You should at least backup the database or at the very minimum, save a copy of the file you’re about to change before applying any changes. If the backup and restore feature isn’t native to your platform find a third party plugin with a successful track record to get the job done. A quick note – you should avoid making direct changes to template files as much as possible. Implement changes to codes via child themes (if available) or via code override mediums such as designated areas for code injection. Doing this will make it easier to undo changes if necessary. It also protects your customization from being overwritten in the event of a software or template/theme update.</p>
<p></p>
<p><strong>THIRD PARTY PLUGINS – THEY DON’T ALWAYS PLAY NICE</strong><br/>Third party plugins can be awesome. They often compensate for a platform shortcomings but they can cause major headaches. A lot of the bugs I’ve dealt with are too often traced back to the installation of a third party plugin. Sometimes their codes conflict with other third party plugins and themes/templates. Again, backing up your network before implementing changes is always a good idea. Don’t forget to check around for issues after installing a plugin. “Bugs” caused by plugins can easily be fixed by deactivating the offending plugin. If you’re unable to pinpoint the plugin causing the issue, deactivate all non essential plugins one at a time and check to see if the issue still exists with each plugin deactivated. Delete your browser’s cache to make certain you’re not viewing a cached page. Be sure to get help immediately from the author/provider of any plugin that conflicts with you core platform elements.</p>
<p></p>
<p><strong>BUGS THAT AREN’T REALLY BUGS</strong><br/>A large percentage of the so called “bugs” I’ve helped resolve aren’t bugs at all. Misunderstood, badly configured and or overlooked network settings can often mimic the effects of a pesky bug. Check your settings occasionally to make sure they’re configured correctly. Installing certain software updates or plugins can sometimes reset configuration values back to default. Reset global permissions can interfere with preferences individually set by your network members.</p>
<p></p>
<p><strong>SEARCH HELP DOCUMENTS AND FORUMS</strong><br/>Chances are the problems you’re experiencing isn’t unique to your network. Others may have experienced the same problems and may have already found resolutions. Searching through available help documents and support forums may provide answers and fixes. Doing a quick Google search may also help your efforts.</p>
<p>There are times when even the most savvy network owner/administrator fall short in their attempt to resolve issues with their networks. These are the times a good support system comes in handy. Whether or not you’re getting one on one support or community help it’s a good idea to provide your support agent with the best information at hand.</p>
<p></p>
<p dir="ltr"><strong>EXPEDITE YOUR SUPPORT TICKET</strong><br/>When creating a support ticket provide the staff with as much relevant information as possible. Make mention of all corrective measures you took to eliminate the ongoing issue. Doing this will ensure that you’re not provided with a reply asking you to try what you’ve already done. Provide screen shots and highlight the issues whenever possible.</p>
<p>It’s a good idea to include your log-in credentials in a support ticket if the support technician is trusted and has requested and granted such information in the past. As an alternative (best practice), you may create a special account (with a strong password) and give that account just enough administrative powers to access the sections of the site where access is needed to troubleshoot and resolve a particular issue. You can provide tech support with the credentials of that account should they need to gain administrative access to your network. Demote the created account to a regular user when not in use.</p>
<h2>Troubleshooting Your Online Network</h2>
<p>Following these tips may not solve all your problems but they’ll sure help you keep network downtime and headaches to a minimum by ensuring that bugs are squashed before they are allowed to fester and wreak havoc on your network.</p>
<p>TDB<br/><a href="http://excreators.com/?utm_source=Blog_Initials&utm_medium=Blog_Initials%20Image&utm_campaign=Blog_Initials">Ex Creators Dot Com</a></p> Moving from Ning to Wordpress and need some help on final stepstag:jensocial.com,2015-04-03:2154984:Topic:5110962015-04-03T16:59:40.076ZGirlRidershttp://jensocial.com/profile/KatieMcKay
<p>Hey guys, I have started my new website at a different domain name from I am using on Ning. I have copied a lot of content over that I will want all links pointing to that have been made in the past. Then just a redirect of everything else to the new main page.</p>
<p>Here is how everything is currently setup:</p>
<p></p>
<p><u>Settings on Ning:</u></p>
<div><b>girlriders.ning.com</b> "Redirect to Alternate Domain" - <b>network.girlriders.net</b></div>
<div><u>Settings on…</u></div>
<p>Hey guys, I have started my new website at a different domain name from I am using on Ning. I have copied a lot of content over that I will want all links pointing to that have been made in the past. Then just a redirect of everything else to the new main page.</p>
<p>Here is how everything is currently setup:</p>
<p></p>
<p><u>Settings on Ning:</u></p>
<div><b>girlriders.ning.com</b> "Redirect to Alternate Domain" - <b>network.girlriders.net</b></div>
<div><u>Settings on GoDaddy:</u></div>
<div>cname</div>
<div>host</div>
<div><b>network </b> points to <b>girlriders.ning.com</b></div>
<div>Now I have Wordpress site with domain <strong>GirlRiders.net</strong> on GoDaddy server</div>
<div>I have recreated several pages. For example:</div>
<div><b>network.girlriders.net/gr-blog/vnm-sportwear </b>content has been copied to <b>girlriders.net/vnm-sportwear</b></div>
<div><b>network.girlriders.net/profiles/blogs/mottowear-kira-review</b> content has been copied to <b>girlriders.net/mottowear-kira-review</b></div>
<div>What is the best way to be sure I don't leave broken links everywhere? Should I setup individual redirects for each page? Then redirect <b>network.girlriders.net </b>to <b>girlriders.net</b> to catch everything else? Is there an easier way? </div>
<div>Thanks all! I will miss my Ning friends, but this is best for the direction my site has gone.</div> Is It Possible To Hide More Than One Page On A Public Site?tag:jensocial.com,2015-01-31:2154984:Topic:5101682015-01-31T21:51:24.026ZPredestined by Godhttp://jensocial.com/profile/PredestinedbyGodAdmin
<p>My site is public. However, I have it set to only show the main page to non-members (guests), which is the ONLY page they get to see unless they sign up to become members (so, I don't really know how "public" that is but anyway . . .) </p>
<p>Here's my dilemma:</p>
<p>1) I have authors that are signing up to become part of the VIP Author's Elite Club but if my author pages that I need to create won't show to the 'public' because of the "set main page public only", how will the "public" see…</p>
<p>My site is public. However, I have it set to only show the main page to non-members (guests), which is the ONLY page they get to see unless they sign up to become members (so, I don't really know how "public" that is but anyway . . .) </p>
<p>Here's my dilemma:</p>
<p>1) I have authors that are signing up to become part of the VIP Author's Elite Club but if my author pages that I need to create won't show to the 'public' because of the "set main page public only", how will the "public" see them? By public, I mean guest who visit the site and are not actual members of the network.</p>
<p>2) If I remove the "View Only Main Page" from the settings to Public can see everything, is there another way to keep non-members from viewing too much on the site like member's profiles, etc.?</p>
<p>With the current setting, it keeps my members profile "private", which I'd like to keep unless the "guest" becomes a network member.</p> Leaderboard Not Workingtag:jensocial.com,2015-01-26:2154984:Topic:5099222015-01-26T14:42:42.944ZPredestined by Godhttp://jensocial.com/profile/PredestinedbyGodAdmin
<p>Has Leaderboard been shut down or removed by Ning? My leader board is completely empty and doesn't update. Any 411 that I may need to know? I'm still a 2.0 user and loving it :)</p>
<p>Has Leaderboard been shut down or removed by Ning? My leader board is completely empty and doesn't update. Any 411 that I may need to know? I'm still a 2.0 user and loving it :)</p> Does Anyone Know How To Remove or Hide the Tagline?tag:jensocial.com,2015-01-25:2154984:Topic:5100072015-01-25T06:01:06.070ZPredestined by Godhttp://jensocial.com/profile/PredestinedbyGodAdmin
<p>The tagline space, which is the WHITE SPACE between my BLACK HEADER and my BLUE NAVIGATOR is getting on my last ningaling. Can anyone paH-leeze tell me how to remove it? Thanks in advance! Picture posted below: <a href="http://predestinedbygod.com" target="_blank">http://predestinedbygod.com…</a></p>
<p><a href="http://storage.ning.com/topology/rest/1.0/file/get/1061712427?profile=original" target="_self"><img class="align-center" src="http://storage.ning.com/topology/rest/1.0/file/get/1061712427?profile=RESIZE_1024x1024" width="750"></img></a></p>
<p></p>
<p></p>
<p>The tagline space, which is the WHITE SPACE between my BLACK HEADER and my BLUE NAVIGATOR is getting on my last ningaling. Can anyone paH-leeze tell me how to remove it? Thanks in advance! Picture posted below: <a href="http://predestinedbygod.com" target="_blank">http://predestinedbygod.com</a></p>
<p><a target="_self" href="http://storage.ning.com/topology/rest/1.0/file/get/1061712427?profile=original"><img width="750" class="align-center" src="http://storage.ning.com/topology/rest/1.0/file/get/1061712427?profile=RESIZE_1024x1024" width="750"/></a></p>
<p></p>
<p><a href="//www.pinterest.com/pin/create/extension/"></a></p> Custom Page/Module Header Google Fonttag:jensocial.com,2014-11-17:2154984:Topic:5092562014-11-17T05:54:37.597ZToni Nationhttp://jensocial.com/profile/ToniNation
<p>I've been trying to use a Google font on my website. It's only working on the member bar, the menu, and on the member pages.</p>
<p>Can someone please help me with the coding for the modules (blog, photos, ect.) and for custom pages?</p>
<p></p>
<p>My website is tonination.com.</p>
<p></p>
<p>Thanks!</p>
<p>- Toni Nation Admin</p>
<p>I've been trying to use a Google font on my website. It's only working on the member bar, the menu, and on the member pages.</p>
<p>Can someone please help me with the coding for the modules (blog, photos, ect.) and for custom pages?</p>
<p></p>
<p>My website is tonination.com.</p>
<p></p>
<p>Thanks!</p>
<p>- Toni Nation Admin</p>